Contact us

Welcome

Welcome to my Fashion Studio and enjoy my work! I love to make beautiful and unique things with my hands, and to create patterns for all what I do. I was working many years in fashion industrie, and I had my own small boutique and work- shop in Bulgaria.

Shipping details

I send items packaged in a paper or fabric bag, within three days after receiving the payment (for Ready to Ship items).
I always ship items with added insurance!
Please contact me if you would like the order shipped express (new shipping charges for your approval will be included at time of purchase).

SHIPMENT TIME is approximately 3-7 business days from the date of shipment for International orders (for example shipping to Canada is 4 days).
I always ship to the PAYPAL address.
I am not responsible for items held up in customs in your country. Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. I am not responsible for any lost or damaged international orders once they have shipped under any circumstances.
I apologize for any inconvenience.

Patterns:
The file with pattern will be delivered via email in doc or PDF format within 48 hours (usually much sooner) since receiving the payment, to the email address on your Etsy account. If you would like your pattern to be delivered in another format please let me know when ordering.
Please, send me also the confirmation that you have received the pattern, so, I know that everything is OK!

Refunds, returns & exchanges

If there is any issues at all, please contact me within 3 business days after receiving the item.
The items can be exchanged and I can take back them in the original packaging, unworn and unwashed, without perfume traces.

Patterns:
Unfortunately, due to the nature of the product, I can't accept returns on patterns and can not refund purchases. If there is some problem with the pattern, please contact me and I will do my best to find satisfying solution.

Faima's Fashion Studio

Welcome to Faima's shop where you can find my original designes- sewing, knitting and crocheting patterns, handmade unique clothes, bags and jewelry.